All packages are shipped via USPS unless otherwise noted. Tracking is included on all packages shipped within the United States, except single samples.
Please make sure that the address you have listed with Etsy is correct since this is where I will ship your package (unless we have already discussed shipping to a different address).
International Buyers: Import duties and taxes are NOT included in the shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Colors can vary drastically from one computer monitor to another and cardstock weights can be difficult to understand. Once your final proof has been approved, refunds will not be issued except for craftsmanship or production issues. If a physical sample was not purchased, a refund will not be issued nor will returns be accepted because you are unhappy with the color, the paper, or the printing quality.
It is extremely important that you examine your proof closely. If an error is discovered after final proof approval, I will happily reprint at-cost but I unfortunately cannot offer free reprints if you approved printing with the error.
I am happy to make minor edits on any of my existing invitation designs. If you have more than 5 change requests (text/font changes do not count towards this number!) or if you would like a custom design from scratch, an additional fee will apply.