I accept Paypal, direct credit card payments, or personal check. If paying with a check, your items will be shipped upon clearance of the check.
The turnaround time for MOST orders is currently 4-5 business days. Large orders may take 7-10 business days, unless otherwise specified. Rush processing is available for an additional fee. Contact me to make special arrangements!
All packages are shipped via USPS unless otherwise noted. Tracking is included on all packages shipped within the United States, except single samples.
Please make sure that the address you have listed with Etsy is correct since this is where I will ship your package (unless we have already discussed shipping to a different address).
International Buyers: Import duties and taxes are NOT included in the shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Physical samples are highly recommended and are the only way to truly see and feel what your finished design will look like.
Colors can vary drastically from one computer monitor to another and cardstock weights can be difficult to understand. Once your final proof has been approved, refunds will not be issued except for craftsmanship or production issues. If a physical sample was not purchased, a refund will not be issued nor will returns be accepted because you are unhappy with the color, the paper, or the printing quality.
It is extremely important that you examine your proof closely. If an error is discovered after final proof approval, I will happily reprint at-cost but I unfortunately cannot offer free reprints if you approved printing with the error.
Daisy Design Shop uses high-quality, 80 lb cardstock (or another paper of your choice) and all items are printed on a commercial grade laser printer. Your satisfaction and the quality of the products you purchase are a priority.
I am happy to make minor edits on any of my existing invitation designs. If you have more than 5 change requests (text/font changes do not count towards this number!) or if you would like a custom design from scratch, an additional fee will apply.