I accept Paypal, direct credit card payments, or personal check. If paying with a check, your items will be shipped upon clearance of the check.
The turnaround time for MOST orders is currently 4-5 business days. Large orders may take 1-2 weeks, unless otherwise specified. Rush processing is available for an additional fee. Contact me to make special arrangements!
All packages are shipped via USPS unless otherwise noted. Tracking is included on all packages shipped within the United States, except single samples.
Please make sure that the address you have listed with Etsy is correct since this is where I will ship your package (unless we have already discussed shipping to a different address).
International Buyers: Import duties and taxes are NOT included in the shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Physical samples are highly recommended and are the only way to truly see and feel what your finished design will look like.
Colors can vary drastically from one computer monitor to another and cardstock weights can be difficult to understand. Once your final proof has been approved, refunds will not be issued except for craftsmanship or production issues. If a physical sample was not purchased, a refund will not be issued nor will returns be accepted because you are unhappy with the color, the paper, or the printing quality.
It is extremely important that you examine your proof closely. If an error is discovered after final proof approval, I am usually able to reprint at a reduced cost but I unfortunately cannot offer free reprints if you approved printing with the error.
Daisy Design Shop uses high-quality, 80 lb cardstock (or another paper of your choice) and all items are printed on a commercial grade laser printer or photo printer for photo cards. Your satisfaction and the quality of the products you purchase are a priority.
I am happy to make minor edits on any of my existing invitation designs. If you have more than 5 change requests (text/font changes do not count towards this number!) or if you would like a custom design from scratch, an additional fee will apply.
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.
The information you have provided me may be shared for very limited reasons and in limited circumstances, as follows:
-Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information, some of which apply only in certain limited cases.
-Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Except where I am required to store data for legal reasons, I will delete your personal information upon request.
-Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Samantha Lynn, am the data controller of your personal information. If you have any questions or concerns, you may contact me at samanthaklynn[@]gmail.com or via Etsy message at any time.